OGJ VA Wins Best Experience Award
02/18/2019- The local VA hospital receives top honors for their work serving our nation’s veterans. The Veterans Health Administration awarded Oscar G. Johnson VA Medical Center with the 2018 Best Experience Award for Level 3 facilities at the Veterans Patient Experience Symposium held earlier this month in Washington DC. The Iron Mountain VA was one of 12 VA Medical Centers selected as finalists for the award for being recognized as top performers in Patient and Employee Experience. The first-place recipients were then selected based on leadership, culture, listening to the voice of the Veteran, and measurement and improvement. Brad Nelson, Public Affairs Office with the Oscar G Johnson VA Medical Center says they continue to make patient communication and employee engagement their top priorities.
The Oscar G. Johnson VA Medical Center was ranked second in the nation for patient satisfaction at the end of 2018 and has consistently ranked as one of eight VA hospitals in the top 10 percent of all VA hospitals in terms of patient satisfaction since 2012.